Skip to main content

Worried about yourself or someone else?

Helplines and support

Help for you or loved ones

Worried About Someone Else Graphic

Worried about yourself or someone else?

Life can be very difficult sometimes.

For anyone who is suffering from poor mental health, wellbeing and/or feeling suicidal, it is important to talk to someone you trust.

Let family or friends know what is going on. They may be able to offer support and help keep you safe. Alternatively, you can contact one of the support services below.

Need urgent help now?

If you think you need urgent help right now, please use the contacts in the link below to seek help.

Get urgent help now

CALL Logo

CALL Mental Health Listening Line

Provides a confidential mental health listening and emotional support line which is open 24/7. CALL can also signpost to support in local communities and a range of online information.

Phone Graphic

Call now on

Text Message Graphic

Text 'help' to

Samaritans Logo

Samaritans – for everyone

If you are having a difficult time, or if you are worried about someone else. whatever you’re going through, a Samaritan will face it with you.

We’re here 24 hours a day, 365 days a year.

Phone graphic

Call now on

Shout

Text Shout to 85258 – Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere.

It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

Text Message Graphic

Text 'shout' to

Shout Logo

Hub of Hope

Hub of Hope believes that no matter what you’re going through, you shouldn’t have to do it alone. Enables you to find services local to you using geolocation technology.

Hub of Hope Logo

Rethink

Rethink improve the lives of people severely affected by mental illness through our network of local groups and services, expert information and successful campaigning. Our goal is to make sure everyone affected by severe mental illness has a good quality of life.

Advice and information on how to support someone who is feeling suicidal.

Phone graphic

Advice Line - Call now on

Rethink Logo

Campaign Against Living Miserably (CALM) for men

The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this.

Phone lines are open 5pm to midnight every day

CALM Logo

Staying Safe

Staying Safe offers compassion, kindness and easy ways to help keep people safer from thoughts of harm and suicide, seek support and discover hope of recovery through powerful videos from people with personal experience.

If you’re struggling with a difficult situation and suicidal thoughts, this website provides ideas about how to get through it and things that you – and other people – can do to make things better.

Staying Safe Logo
Papyrus Logo

Papyrus - for people under 35 and those who work with them

PAPYRUS was founded in 1997 by a mother, Jean Kerr, from Lancashire following the loss of her son to suicide. PAPYRUS was initially set up as the Parents’ Association for the Prevention of Young Suicide, hence the name PAPYRUS.

Since 1997, PAPYRUS has continued to listen to and learn from the experiences of those personally touched by young suicide. Today, PAPYRUS works in many ways to prevent young suicide.

HOPELINE UK - Open 9am to midnight every day of the year

Childline Logo

Childline – for children and young people under 19

Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.

Get help and advice about a wide range of issues, call us, talk to a counsellor online, send Childline an email or post on the message boards.

Call on 0800 1111 – the number will not show up on your phone bill

Phone Graphic

Call on

2 Wish Upon A Star Logo

2 Wish Upon A Star

Bereavement Support after a death by Suicide

2 Wish Upon A Star – supporting sudden death in children and young adults aged 25 and under across Wales.

2 Wish Upon A Star have recently been successful in securing funding from Welsh Government to provide a pilot project supporting families affected by the suicide of an individual, of any age, in Gwent (the counties of Blaenau Gwent, Caerphilly, Newport, Monmouthshire and Torfaen) in 2020-21.

2 Wish Upon A Star Logo

Meddwl – this website is only available in Welsh

Meddwl.org is a place for support and information for mental wellbeing – all through the medium of Welsh.

Visit Web graphic

Or visit

Below are links to sources of support and help for anyone who identifies asLGBTQ+,including their family or friends. ↓
2 Wish Upon A Star Logo

Stonewall

Stonewall have compiled a list of organisations that work to support LGBT people in the UK. The list contains support services for mental and social wellbeing, useful advice, support for trans people and information on violence and abuse.

2 Wish Upon A Star Logo

LGBT+ Switchboard

LGBT+ Switchboard provide information, support and a referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity.

LGBT Cymru Helpline

A helpline for LGBT people and their family and friends. Aims to provide information, advice and support for a variety of topics that affect people in the LGBT community.

GOV.UK

The UK government has produced this guidance page containing information and links to services for people who are lesbian, gay, bisexual and transgender.

Pride Cymru

This is a list of support services including helplines for LGBT people in Wales, created by Pride Cymru.

Dewis

Other sources of support can be found by searching for ‘LGBT’ on Dewis.

Mobile Phone App Support

Below are a list of mobile phone apps that can offer help, resources and support in times of need.

Mobile Phone Apps Support Graphic

Stay Alive

A suicide prevention resource to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

Grassroots Preventing Suicide Logo

Download Stay Alive on Android

Click below to download the app on the Google App Store

Download Stay Alive App on Google Play

Download Stay Alive on Apple

Click below to download the app on the Apple Store

Download Stay Alive App on Apple Store
distrACT App

distrACT

The app offers advice and information about self-harm and suicidal thoughts and can help you discover self-help techniques and resources that can make you feel better.

Download distrACT on Android

Click below to download the app on the Google App Store

Download DistrACT App on Google Play

Download distrACT on Apple

Click below to download the app on the Apple Store

Download DistrACT App on Apple Store

Desktop App & Online Support

Find mental health self-help, resources and online training with desktop apps and websites.

Desktop Phone Apps Support Graphic

Samaritans Self-Help App

Keep track of how you are feeling, and get recommendations for things you can do to help yourself cope, feel better and stay safe in a crisis.

Free Online Suicide Awareness Training

Knowing the warning signs for suicide and how to get help can help save lives.

Zero Suicide Alliance

Zero Suicide Alliance’s* provide free online suicide awareness training courses: a very brief introduction course (5-10 minutes) and a further awareness course (20 minutes). Both provide people with skills to help someone who may be considering suicide.

To complete a free online suicide awareness training course visit Zero Suicide Alliance.