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Worried about yourself or someone else?

Helplines and Services

If you live in the Aneurin Bevan University Health Board area (Blaenau Gwent, Caerphilly, Monmouthshire, Newport or Torfaen) and are worried about your mental health please contact NHS Wales 111 Press 2.

Need urgent help? Go to our urgent help page.

You can also seek help from one of the helplines or services below by filtering by topic area or the type of support you want in the search bar.

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An image of the DPJ Foundation logo

DPJ Foundation – Share the Load Helpline

DPJ Foundation provides support for people who work in agriculture/farming who are experiencing poor mental health.

Please call our Share the Load helpline confidentially or text us

Visit the DPJ Foundation website ➝
Jacob Abrahams Foundation

Jacob Abraham Foundation

Supporting anyone affected by a death by suicide of someone aged 26 years and over, and who lives in the Gwent area of Wales.

Visit the Jacob Abrahams Foundation website ➝
Aneurin Bevan University Health Board

Psychological Health Practitioners (PHP)

If you feel you need ongoing support to improve your mental health, then you may need professional support from the NHS. This is a free service and you will be able to access this help from within your GP surgery. Ask if there is a Psychological Health Practitioner based in your surgery. If not, then your GP can provide support.

Find out more ➝
Childline Logo

Childline – for children and young people under 19

Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.

Get help and advice about a wide range of issues, call us, talk to a counsellor online, send Childline an email or post on the message boards.

Call on 0800 1111 – the number will not show up on your phone bill. Support can be accessed online here by making an account.

Support available 24/7. BSL available Mon-Fri 8am-8pm and Sat 8am-1pm. Welsh speaker available on request, appointment will be scheduled.

Visit the Childline website ➝
Meic Logo

Meic

Meic is the helpline service for children and young people up to the age of 25 in Wales. From finding out what’s going on in your local area to help dealing with a tricky situation, Meic will listen even when no-one else will. We won’t judge you and will help by giving you information, useful advice and the support you need to make a change.

Our helplines are open 8am – Midnight

Visit the Meic website ➝
NHS 111 Wales Logo

Mental Health 111 (Option 2)

If you or someone you know requires immediate medical attention, or in immediate danger, then dial 999 or go to A&E.

If you or someone you know needs urgent mental health care, but it is not life threatening, call NHS 111 and select Option 2.
Mental Health 111 (Option 2) is available 24 hours a day, 7 days a week, and is free to calls from a mobile (even when the caller has no credit left) or from a landline.

When you call, a Mental Health & Wellbeing Practitioner will talk through how you are feeling. They can provide brief interventions over the phone to help you cope with how you are feeling. They can also arrange referrals to mental health services, if needed.

Find out more ➝
Samaritans Logo

Samaritans – For Everyone

If you are struggling to cope and need someone to talk to, Samaritans will listen. You can contact Samaritans 24 hours a day, 365 days a year on 116 123 (free from any phone) or email jo@samaritans.org.

You can also call the Samaritans Welsh Language Line (free from any phone) on 0808 164 0123 (7pm–11pm every day).

Visit the Samaritans Cymru website ➝

Shout

Text Shout to 85258 – Shout is the UK’s first 24/7 text servicefree on all major mobile networks, for anyone in crisis anytime, anywhere.

It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

Visit the Shout website ➝
CALL Mental Health Listening Line Logo

C.A.L.L. Mental Health Listening Line

Community Advice & Listening Line

Provides a confidential mental health listening and emotional support line which is open 24/7. CALL can also signpost to support in local communities and a range of online information.

Visit the CALL website ➝
Campaign Against Living Miserably Logo

Campaign Against Living Miserably (CALM) for men

The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this.

Phone lines are open 5pm to midnight every day.

Visit the CALM website ➝