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Helplines and Services

If you live in the Aneurin Bevan University Health Board area (Blaenau Gwent, Caerphilly, Monmouthshire, Newport or Torfaen) and are worried about your mental health please contact NHS Wales 111 Press 2.

Need urgent help? Go to our urgent help page.

You can also seek help from one of the helplines or services below by filtering by topic area or the type of support you want in the search bar.

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Veteran’s NHS Wales

Veterans NHS Wales – Helping Veterans Getting Back On Track With Their Lives

Visit the Veteran's NHS Wales website ➝

Veteran’s Gateway

Information and support for veterans and their families for help with housing, mental wellbeing finances and more.

Visit the Armed Forces Covenant website ➝

Royal British Legion (RBL) Crisis Support

RBL understands that serving personnel can give up a lot to be part of the Armed Forces. Our team are there to help and provide a safe space for the Armed Forces community and their families to access the support they need.

Lines are open 8am-8pm every day.

Visit the RBL website ➝
Galop Logo

Galop

A helpline for LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so-called “conversion therapy” or any other kind of abuse.

We can offer emotional support, provide information and help you to explore your options, depending on your needs.

Available Monday-Thursday 10am-8.30pm, or Friday 10am-4.30pm.

Visit the Galop website ➝

Mindline Trans +

A confidential emotional, mental health support helpline and signposting service for people who identify as Trans, Agender, Gender Fluid, Non-binary, as well as parents, siblings, colleagues, friends, or professionals.

Available Friday evenings only – 8pm-11pm

Visit the Mindline Trans + website ➝
Mermaids Logo

Mermaids

A helpline and web chat service supporting transgender people up to the age of 20, as well as offering support for parents of trans children and other professionals involved in their care.

Available Monday-Friday 9am-9pm.

Text MERMAIDS to 85258 for free crisis support.

Visit the Mermaids website ➝
An image of the DPJ Foundation logo

DPJ Foundation – Share the Load Helpline

DPJ Foundation provides support for people who work in agriculture/farming who are experiencing poor mental health.

Please call our Share the Load helpline confidentially or text us

Visit the DPJ Foundation website ➝

School Nursing Text Service

For young people aged 11-19 in Gwent.

Available Monday – Friday 8.30-4.30pm, excluding bank holidays.

Text our School Nursing Team for confidential support and advice on a range of physical and/or emotional health issues. We aim to reply within one working day and you should get an immediate message to confirm we have received your text.

Visit the School Nursing Text Service website ➝
ABUHB Logo

ABUHB Specialist Menopause Clinic

A specialist clinic for women with a complex medical history. GP or hospital referral only.

Adferiad

Gwent Carers Café

Providing information and advice for carers and support with getting help in a crisis. Gwent Carers Café can also provide information on mental health conditions and legislation, training opportunities, Carers Assessments, support with grant applications and benefit entitlements.

Email support is available Monday – Thursday, response within 2 working days

Explore more ways to look after your mental wellbeing

Self-Help Wellbeing Resources

Self-help Resources

Professionally approved self-help resources to help you improve your mental wellbeing.

Explore resources →

Local Opportunities for Mental Wellbeing in your Community

Mental Wellbeing Courses

In-depth courses to help you learn skills to manage and improve your mental wellbeing.

Browse courses →

Local Opportunities for Mental Wellbeing in your Community

Get Involved in your Community

Find opportunities in your local area to look after your wellbeing including events and activities.

Find local opportunities →