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Worried about yourself or someone else?

Helplines and Services

If you live in the Aneurin Bevan University Health Board area (Blaenau Gwent, Caerphilly, Monmouthshire, Newport or Torfaen) and are worried about your mental health please contact NHS Wales 111 Press 2.

Need urgent help? Go to our urgent help page.

You can also seek help from one of the helplines or services below by filtering by topic area or the type of support you want in the search bar.

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New Pathways Logo

New Pathways – Life Beyond Sexual Violence

If you have been affected by rape, sexual abuse or sexual assault we are here for you.

Visit the New Pathways website ➝
Citizens Advice Logo

Advicelink Cymru

Call the ‘Claim What’s Yours’ helpline for free and confidential advice on your entitlement to extra money from:  Welfare benefits, such as Personal Independence Payment, Carer’s Allowance, Pension Credit and Welsh Government support.  An advisor can also arrange for you to get help with debt and personal finance issues.  Available Monday – Friday 9am-5pm.

Visit the Welsh Government Website ➝
ABUHB Logo

Menopause Awareness Sessions

Would you like to know more about the menopause? Answers to questions like: What is the menopause? How can I manage the symptoms? What treatments are available? 

Join us at one of our menopause sessions run by an Advanced Nurse Practitioner. Available to anyone registered with a GP in the Aneurin Bevan University Health Board (ABUHB) area.  For more information or to attend a session, please contact us.

Menopause Awareness Sessions ➝

Veteran’s NHS Wales

Veterans NHS Wales – Helping Veterans Getting Back On Track With Their Lives

Visit the Veteran's NHS Wales website ➝

Veteran’s Gateway

Information and support for veterans and their families for help with housing, mental wellbeing finances and more.

Visit the Armed Forces Covenant website ➝

Royal British Legion (RBL) Crisis Support

RBL understands that serving personnel can give up a lot to be part of the Armed Forces. Our team are there to help and provide a safe space for the Armed Forces community and their families to access the support they need.

Lines are open 8am-8pm every day.

Visit the RBL website ➝
Galop Logo

Galop

A helpline for LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so-called “conversion therapy” or any other kind of abuse.

We can offer emotional support, provide information and help you to explore your options, depending on your needs.

Available Monday-Thursday 10am-8.30pm, or Friday 10am-4.30pm.

Visit the Galop website ➝

Mindline Trans +

A confidential emotional, mental health support helpline and signposting service for people who identify as Trans, Agender, Gender Fluid, Non-binary, as well as parents, siblings, colleagues, friends, or professionals.

Available Friday evenings only – 8pm-11pm

Visit the Mindline Trans + website ➝
Mermaids Logo

Mermaids

A helpline and web chat service supporting transgender people up to the age of 20, as well as offering support for parents of trans children and other professionals involved in their care.

Available Monday-Friday 9am-9pm.

Text MERMAIDS to 85258 for free crisis support.

Visit the Mermaids website ➝
An image of the DPJ Foundation logo

DPJ Foundation – Share the Load Helpline

DPJ Foundation provides support for people who work in agriculture/farming who are experiencing poor mental health.

Please call our Share the Load helpline confidentially or text us.  Available 24 hours a day, 7 days a week.

Visit the DPJ Foundation website ➝