Worried about yourself or someone else?

Hourglass Cymru

Hourglass Cymru is the only national charity dedicated to calling time on the harm and abuse of older people.

Available 24/7 – This Helpline is confidential and free, and our number will not show up on your phone bill.

Dementia Roadmap Wales – Torfaen

The Torfaen Dementia Roadmap provides high quality information about the dementia journey alongside local information about services, support groups and care pathways to support people to live well with dementia.

Cruse Bereavement Support

Cruse Bereavement Support Helpline is run by trained bereavement volunteers, who offer emotional support to anyone affected by grief.

We’ll give you space to talk about your feelings and how you’ve been coping.

Carers Wales — Part of Carers UK

Looking after someone can be tough, but you’re not on your own.

Carers UK is here to listen, to give you expert information and advice that’s tailored to your situation, to champion your rights and support you in finding new ways to manage at home, at work, or wherever you are. Our telephone helpline is available from Monday to Friday, 9am – 6pm.

Carers Trust

Carers Trust is a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Care and Repair Cymru

Care and Repair helps older people in Wales live independently in their own homes. As a charity working through our network across Wales, we deliver practical help to create safe, warm and accessible homes.

C.A.L.L. Dementia Helpline

The helpline offers emotional support to anyone, of any age, who is caring for someone with Dementia as well as other family members or friends.

The service will also help and support those who have been diagnosed with Dementia.

British Red Cross

If you feel lonely, worried or need access to food and medication, we can help.

The British Red Cross support line provides support in more than 200 languages, supporting people who are lonely, worried, impacted by the Coronavirus (COVID-19) pandemic, and finding it difficult to access food or medication in the UK.

Alzheimer’s Society Cymru

Our dementia advisers will listen and give you support and advice, including coronavirus advice, connecting you to help you need.

If you speak Welsh, call our Welsh-speaking support line on 03300 947 400. Other language, speech and hearing support is also available.

Our helplines are open Mon-Wed 9am-8pm, Thur-Fri 9am-5pm, Sat-Sun 10am-4pm.

Age Connects Wales

Age Connects Wales is a national charity made up of six local, independent Age Connects organisations with over 40 years’ experience. We provide support in 11 of the 22 local authority areas in Wales, with each organisation providing our core services. Core services include Information, Advice and Welfare Benefits, Befriending, Independent Advocacy and Activities Programme.