Helplines and Services

Worried about yourself or someone else?

Helplines and Services

If you live in the Aneurin Bevan University Health Board area (Blaenau Gwent, Caerphilly, Monmouthshire, Newport or Torfaen) and are worried about your mental health please contact NHS Wales 111 Press 2.

Need urgent help? Go to our urgent help page.

You can also seek help from one of the helplines or services below by filtering by topic area or the type of support you want in the search bar.

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Operating 24/7

GDAS – Gwent Drug & Alcohol Service

GDAS provides free, safe and confidential drug and alcohol services. GDAS operates from a wide variety of local bases throughout Gwent. GDAS operates within community venues and offers an outreach service.

Visit GDAS website ➝

Call now on

0333 999 35 77

Email ➝

DAN – 24/7: Wales Drug and Alcohol Helpline

DAN 24/7 is a free and confidential drug and alcohol helpline. You can call DAN 24/7 on freephone 0808 808 2234 or Text DAN to 81066 anytime day or night and we will give you help and advice.

Anything you tell DAN 24/7 is confidential and you won’t need to give your real name. DAN 24/7 will NOT appear on your home itemised bill.

This helpline will assist individuals, their families, carers and support workers.

DAN 24/7 also has an online database of drug and alcohol agencies AND information on harms of drugs.

Visit DAN 24/7 website ➝

Freephone

0808 808 2234

Text 'DAN' to

81066

Live Fear Free

Get in touch with Live Fear Free advisors free of charge by phone, online chat, text or email.

Live Fear Free can provide help and advice to:

anyone experiencing domestic abuse
anyone who knows someone who needs help. For example, a friend, family member or colleague
practitioners seeking professional advice.

Visit Live Fear Free website ➝

Call now on

0808 8010 800

Email ➝

Text

07860077333

Money Helper

Free and impartial money help backed by the government. MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help for your case.

Visit the Money Helper website ➝

National Debtline

National Debtline give free and independent debt advice over the phone and online.

They can help you know what you’ve really got, maximise your money and choose your debt solution.

Monday to Friday: 9am – 8pm, Saturday: 9:30am -1pm

Contact National Debtline ➝

Freephone

0808 808 4000

Step Change

Debt. A simple word. But it can become a big problem. We can cut it down to size.

Step Change is a national debt charity which provides free and independent debt advice over the phone and online. They will support you for as long as you need. Phone lines are open Monday to Friday 8am to 8pm and Saturday 8am to 4pm.

Visit Step Change website ➝

Call

0800 138 1111

Citizens Advice Wales

Citizens Advice Cymru has walk-in centres you can visit as well as online services. They offer advice and support on financial matters such as disputes, benefits, employment, debt and money, housing and many more.

Visit Citizens Advice website ➝

Advicelink

0800 702 2020