Skip to main content

Feeling Lonely

Commonly known as: sadness, emptiness, isolation, loneliness

Feeling Lonely

Explore feeling lonely by scrolling through the page or simply select an option from the drop down if you wish to jump to the relevant section of the page:

Feeling lonely and mental wellbeing

We can all feel lonely at times. Everyone’s experience will be different; some people feel lonely in a crowd of people. Loneliness can be described as a feeling of sadness and emptiness that leaves us feeling alone and isolated. Feeling lonely can affect people of all ages from the younger to the elder generation.

Having positive social connections is important for our mental health. We all vary in how much we seek out, and enjoy, the company of others. But basically as humans we all need to have positive interactions with other people.

There are many causes for feeling lonely such as

  • Breakdown in a relationship
  • A new baby
  • Bereavement
  • Looking after someone, having a caring role
  • Retirement/Loss of work and the social connections we make while in work
  • Moving to a new home/area where we don’t know anyone
  • Certain times of year, such as Christmas

Whilst loneliness isn’t a mental health problem it can affect your mental health and wellbeing.


Self-help advice

  • You may find it helpful to get involved in activities going on in your local area. Become connected with your local community. Find out what’s going on in your area by visiting our ‘in your area’ page.
  • Take a look at our self-help resources below for ideas on how to become and feel more connected.
  • There is a free befriending service just for people who live in the Aneurin Bevan University Health Board area. Frindi I Mi (or Friend of mine) has been developed to make sure that anyone who feels lonely or isolated are supported to reconnect with their communities. See our self-help resources below for more information.
  • You may want to try volunteering – for local volunteering opportunities contact GAVO or if you live in Torfaen – Volunteering TVA.
  • There are simple things we can all do to help look after our mental health. For example, some people find connecting with others really helpful when they are feeling lonely. Visit our ‘looking after yourself’ section for more information and advice.
  • You don’t need to experiences these feelings alone. Contact a friend or relative, or speak to someone on a charity helpline, see below.
  • Sometimes you just need to hear a voice at the end of the phone. There are many charities which run helplines, some are for specific groups such as the free confidential helpline for older people, like The Silver Line. See our helplines section below.
  • If you or someone you know need urgent help – go to our ‘urgent help’ page immediately.
Last updated: 08.08.2022

Is this page helpful?

Please give us your feedback

Knowing what you found helpful or unhelpful is really important to us. If you have some time, please let us know what you found useful and if there is anything we could improve. Thank you.

Self-help resources to help you overcome loneliness

Browse our free self-help resources for loneliness, approved by mental health experts.

Type Title Related to… Provider
Reading Reading

Finding Your Way – A guide for anyone who is struggling to cope | Samaritans

Loneliness, Low Mood, Money, Self-Harm, Suicide mind
Websites Websites

Ffrind i Mi Volunteer Befriending Service

Loneliness mind
Websites Websites

Services and organisations for adults – Dewis Cymru

Loneliness, Men's Mental Health, Mental Wellbeing, Money mind
Websites Websites

Connect Torfaen – Community platform to meet friends and make connections

Five Ways to Wellbeing, Loneliness, Mental Wellbeing mind
Websites Websites

Cwtsh Caerphilly – Weekly guides of what’s going on in Caerphilly

Five Ways to Wellbeing, Loneliness, Mental Wellbeing mind
Websites Websites

Interactive online map to find local activities, organisations and groups | Your Newport

Mental Wellbeing mind
Showing 6 out of 20 results View all

Helplines providing information and advice if you are feeling lonely

See below for helplines relevant to feeling lonely. To see our full list of helplines, visit our helplines page.

CALL Mental Health Listening Line Logo

C.A.L.L. Mental Health Listening Line

Community Advice & Listening Line

Provides a confidential mental health listening and emotional support line which is open 24/7. CALL can also signpost to support in local communities and a range of online information.

Visit the CALL website ➝


Text Shout to 85258 – Shout is the UK’s first 24/7 text servicefree on all major mobile networks, for anyone in crisis anytime, anywhere.

It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

Visit the Shout website ➝
The Silver Line Logo

The Silver Line

Sometimes you just need to hear a voice at the end of the phone. The Silver Line is a free, confidential helpline for older people.

Visit The Silver Line website ➝
Showing 3 out of 10 results View all

Is this page helpful?